Friday, March 30, 2012

Recipient name becomes <unknown sender>

Our SQL Server was moved to a new domain. A stored procedure that emails out
with sender's address as [@.v_from = 'abc@.abc.com'] suddenly appears in
Outlook w/o the sender name in "From" column like it used to. In its place
now is <unknown sender>.
Please help.
Gracias
LaEsmeraldaLaEsmeralda wrote:
> Our SQL Server was moved to a new domain. A stored procedure that emails out
> with sender's address as [@.v_from = 'abc@.abc.com'] suddenly appears in
> Outlook w/o the sender name in "From" column like it used to. In its place
> now is <unknown sender>.
> Please help.
> Gracias
> LaEsmeralda
What name would you usually see in the from field? It sounds like it's
more of an Outlook problem than it's a SQL server problem. When you send
out emails from Outlook, it will use your Exchange server to resolve the
name into what ever name is in the Global Addresse Book. SInce you've
moved your SQL server to a new domain, it could be that Outlook isn't
able to resolve the name. What happens if you open Outlook on the SQL
server (with the profile that are used for sending out emails) and then
send an email from there. Will you then get the correct name in the
"from" field?
Regards
Steen|||Outlook works normally.
"Steen Persson (DK)" wrote:
> LaEsmeralda wrote:
> > Our SQL Server was moved to a new domain. A stored procedure that emails out
> > with sender's address as [@.v_from = 'abc@.abc.com'] suddenly appears in
> > Outlook w/o the sender name in "From" column like it used to. In its place
> > now is <unknown sender>.
> > Please help.
> > Gracias
> > LaEsmeralda
> What name would you usually see in the from field? It sounds like it's
> more of an Outlook problem than it's a SQL server problem. When you send
> out emails from Outlook, it will use your Exchange server to resolve the
> name into what ever name is in the Global Addresse Book. SInce you've
> moved your SQL server to a new domain, it could be that Outlook isn't
> able to resolve the name. What happens if you open Outlook on the SQL
> server (with the profile that are used for sending out emails) and then
> send an email from there. Will you then get the correct name in the
> "from" field?
> Regards
> Steen
>

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