recent SQL 2005 hotfix creates problem

Here are the errors in event log. The installation packeage keeps trying
every 3 hours. How shouyld I fix it.
Microsoft SQL Server 2005 Tools Express Edition -- Install started.
Product: Microsoft SQL Server 2005 Tools Express Edition -- Error 2711. The
installer has encountered an unexpected error. The error code is 2711. The
specified Feature name ('SQL_Documentation') not found in Feature table.
Product: Microsoft SQL Server 2005 Tools Express Edition - Update 'GDR 1406
for SQL Server Tools and Workstation Components 2005 ENU (KB932557)' could
not be installed. Error code 1603. Additional information is available in the
log file C:\Program Files (x86)\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Hotfix\SQLTools9_Hotfix_KB932557_sql run_tools.msp.log.
Hi
"fj" wrote:

> Here are the errors in event log. The installation packeage keeps trying
> every 3 hours. How shouyld I fix it.
>
> Microsoft SQL Server 2005 Tools Express Edition -- Install started.
> Product: Microsoft SQL Server 2005 Tools Express Edition -- Error 2711. The
> installer has encountered an unexpected error. The error code is 2711. The
> specified Feature name ('SQL_Documentation') not found in Feature table.
> Product: Microsoft SQL Server 2005 Tools Express Edition - Update 'GDR 1406
> for SQL Server Tools and Workstation Components 2005 ENU (KB932557)' could
> not be installed. Error code 1603. Additional information is available in the
> log file C:\Program Files (x86)\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Hotfix\SQLTools9_Hotfix_KB932557_sql run_tools.msp.log.
What does this log say?
It may be similar to http://support.microsoft.com/kb/916760/en-us
or http://support.microsoft.com/kb/834484/en-us i.e. the permissions or
folders expected may not exist or have the wrong permissions or the account
doing the install may not have enough permissions.
John
|||Here is the part I found that might cause the problem. The specified Feature
name ('SQL_Documentation') not found in Feature table.
....
MSI (s) (80:34) [09:51:03:575]: Dir (target): Key:
payload_ul.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E, Object:
C:\WINDOWS\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a 1e18e3b_8.0.50727.42_none_dc990e4797f81af1\
MSI (s) (80:34) [09:51:03:575]: Dir (target): Key: VSRetarget, Object:
C:\Program Files (x86)\Microsoft SQL Server\90\Tools\Binn\
MSI (s) (80:34) [09:51:03:575]: Note: 1: 2711 2: SQL_Documentation
MSI (s) (80:34) [09:51:03:887]: Product: Microsoft SQL Server 2005 Tools
Express Edition -- Error 2711. The installer has encountered an unexpected
error. The error code is 2711. The specified Feature name
('SQL_Documentation') not found in Feature table.
Error 2711. The installer has encountered an unexpected error. The error
code is 2711. The specified Feature name ('SQL_Documentation') not found in
Feature table.
Action ended 9:51:03: CostFinalize. Return value 3.
Action ended 9:51:03: INSTALL. Return value 3.
Property(S): ProductCode = {2750B389-A2D2-4953-99CA-27C1F2A8E6FD}
Property(S): ProductLanguage = 1033
Property(S): Manufacturer = Microsoft Corporation
Property(S): ProductVersion = 9.00.1399.06
Property(S): MEDIAPACKAGEPATH = \Setup\
....
|||Hi
"fj" wrote:

> Here is the part I found that might cause the problem. The specified Feature
> name ('SQL_Documentation') not found in Feature table.
>
> ...
> MSI (s) (80:34) [09:51:03:575]: Dir (target): Key:
> payload_ul.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E, Object:
> C:\WINDOWS\winsxs\x86_microsoft.vc80.atl_1fc8b3b9a 1e18e3b_8.0.50727.42_none_dc990e4797f81af1\
> MSI (s) (80:34) [09:51:03:575]: Dir (target): Key: VSRetarget, Object:
> C:\Program Files (x86)\Microsoft SQL Server\90\Tools\Binn\
> MSI (s) (80:34) [09:51:03:575]: Note: 1: 2711 2: SQL_Documentation
> MSI (s) (80:34) [09:51:03:887]: Product: Microsoft SQL Server 2005 Tools
> Express Edition -- Error 2711. The installer has encountered an unexpected
> error. The error code is 2711. The specified Feature name
> ('SQL_Documentation') not found in Feature table.
> Error 2711. The installer has encountered an unexpected error. The error
> code is 2711. The specified Feature name ('SQL_Documentation') not found in
> Feature table.
> Action ended 9:51:03: CostFinalize. Return value 3.
> Action ended 9:51:03: INSTALL. Return value 3.
> Property(S): ProductCode = {2750B389-A2D2-4953-99CA-27C1F2A8E6FD}
> Property(S): ProductLanguage = 1033
> Property(S): Manufacturer = Microsoft Corporation
> Property(S): ProductVersion = 9.00.1399.06
> Property(S): MEDIAPACKAGEPATH = \Setup\
> ...
SQL Express is not one of the products that have been listed as affected by
the hotfix!
http://support.microsoft.com/kb/932557/en-us
John
|||"John Bell" wrote:

> Hi
> "fj" wrote:
>
> SQL Express is not one of the products that have been listed as affected by
> the hotfix!
> http://support.microsoft.com/kb/932557/en-us
> John
Yeh, the VS 2005 is installed on the box but SQL Express is not. This fix is
installed by auto-update.
Now it seems like there is a scheduled job at somewhere, how I can stop or
remove it?
Is the hotfix referred by your link a fix to the problem?
Thanks
-FJ
|||Hi
"fj" wrote:

>
> "John Bell" wrote:
>
> Yeh, the VS 2005 is installed on the box but SQL Express is not. This fix is
> installed by auto-update.
> Now it seems like there is a scheduled job at somewhere, how I can stop or
> remove it?
> Is the hotfix referred by your link a fix to the problem?
> Thanks
> -FJ
It looks like you may have something left over then, if you have removed it.
You may want to check out:
http://msdn2.microsoft.com/en-us/vstudio/aa718704.aspx
or http://support.microsoft.com/kb/909967
John
|||Thanks John,
Actually I found the problem is because I didn't install the client tool and
documents from the original 2005 SQL Server(64bit). BUT, the auto-update
downloaded the hotfix for the SQL server 2005 without checking if I need this
fix. This hotfix (MSDN article number 932557) has "hardwired" update for
those tools and docs whch I don't have so the update failed.
Since the update is scheduled to launch every 3 hours, I am keep getting
this annoying errors.
Now my question still remains, how I can terminate the remaining update
manually? Is there a way to intercept MicroSoft's auto-update?
I don't think I need to re-install or remove VS2005 or SQL 2005. There is a
bug in this hotfix and Microsoft needs to know that.
Thanks
-FJ
|||Hi
"fj" wrote:

> Thanks John,
> Actually I found the problem is because I didn't install the client tool and
> documents from the original 2005 SQL Server(64bit). BUT, the auto-update
> downloaded the hotfix for the SQL server 2005 without checking if I need this
> fix. This hotfix (MSDN article number 932557) has "hardwired" update for
> those tools and docs whch I don't have so the update failed.
> Since the update is scheduled to launch every 3 hours, I am keep getting
> this annoying errors.
> Now my question still remains, how I can terminate the remaining update
> manually? Is there a way to intercept MicroSoft's auto-update?
> I don't think I need to re-install or remove VS2005 or SQL 2005. There is a
> bug in this hotfix and Microsoft needs to know that.
> Thanks
> -FJ
Why not install the tools, allow the update or manually install the update
and then remove the tools?
Automatic updates are not something you would want on a production system so
you may want to turn them off, but the problem could still occur if you
turned them on at some point.
John
sql